Many of the actions taken in 2025 were guided by insights from the annual onboard Mental Health Survey. Crew members highlighted the strain of long periods away from home combined with limited connectivity. In response, we implemented upgrades to internet services across all vessels. Feedback regarding workload and rest led to the decision to add one additional crew member per vessel to help balance operational responsibilities.

We also addressed concerns linked to family related stress. HMO coverage for ratings was reintroduced, and healthcare coverage for both officers and ratings were increased by 27%. Although survey results indicate an overall positive development, we continued to enhance our support measures. This included expanded cost coverage for company specific training to reduce financial pressure and strengthen career development. In addition, a salary adjustment was implemented in 2026 following an updated market benchmarking exercise.

To further support mental readiness, we introduced the Mental Health Awareness Course in January. The program has been well received and provides seafarers with practical tools for managing stress and maintaining psychological resilience, both for themselves and in the way they support colleagues on board.

These initiatives reflect our belief that caring for the wellbeing of our seafarers is not only a responsibility, but also a key element in delivering safe, sustainable, and high-quality maritime operations.

Female Third Officer

Sharmaine Rosefele Javate

“In 2022, I received my long-awaited promotion to Junior Third Officer. The excitement quickly turned into anxiety. Long working hours, constant overthinking, and several sleepless nights left me mentally drained, and I eventually reached a point where I realized I needed help. My Captain responded with understanding and focused on safety. He arranged a medical assessment and ensured that I was given time to rest. At the same time, I felt that some colleagues on board did not fully support the situation, which added to the sense of isolation.

At the next port, I was diagnosed with insomnia and declared ‘Unfit for Duty’. Leaving the vessel felt like a setback. Once home, Höegh Fleet Services provided consistent medical follow-up, treatment, and a clear plan for my return.

Today, I am back in my role, healthy, confident, and better equipped to handle the challenges of life at sea. This experience taught me that asking for help is also part of being a professional mariner. Mental health is a core element of safety, and with the right support, recovery is possible.”

Female Deck Cadet

Valen Beling

“Joining Höegh Autoliners strengthened my confidence, adaptability, and professionalism. Life at sea is never straightforward. I encountered difficult moments, but instead of focusing on the setbacks, I chose to learn from each experience. Working with colleagues from many different backgrounds also taught me that harmony on board depends on the choices we make in how we collaborate and support one another.

My mentors guided me through deck operations, navigational equipment, and critical documentation. More importantly, they taught me to approach every situation with a positive mindset to help maintain a safe working environment.

Over time, teamwork developed naturally. Through daily routines and shared responsibilities, we grew into one crew where leaders leading, crew members supporting, and that unity is what ultimately brings a vessel home safely.

People often ask whether it is difficult being the only woman on board. Today, I can say with confidence that in a healthy and supportive environment, it is not.

I am grateful to my Höegh Manila colleagues for an unforgettable cadetship experience.”